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Roles & Permissions

An account can hold one or more roles. A self-service signup gets Event Admin.

Role Purpose Lands on
Super Admin Full access to everything, every event, plus the Advanced Data Administration panel Event Admin dashboard
Event Admin Set up and run their own events end to end Event Admin dashboard
Scheduler Build and maintain the match schedule, resolve conflicts Scheduler
Match Officer Run matches at the venue: status changes, live scoring, documentation Match Officer match list
Draw Manage participants, entries, and the draw/seeding Entries
Registration Review and approve public registration submissions Approval Queue
Content Admin Write and publish articles and announcements Content Desk
Workspace area Super Admin Event Admin Scheduler Match Officer Draw Registration Content Admin
Event Setup (Dashboard, Details, New Event, Facilities, Rulesets, Appearance, Sponsors)
Clubs / Participants / Entries
Approval Queue
Command Center / Scheduler / Matches
Match Officer / Live Score
Standings / Analytics / Medal Tally
Brackets (report)
Content Desk

Capability boundaries within match operations

Section titled “Capability boundaries within match operations”

Some actions are deliberately split so a role can do its job without being able to undo someone else’s:

Action Allowed roles
Create or delete a match Super Admin, Event Admin, Scheduler (create); Super Admin, Event Admin (delete)
Reschedule a match Super Admin, Event Admin, Scheduler
Change match status, enter scores, run Live Score Super Admin, Event Admin, Match Officer
Revise an already-published result Super Admin, Event Admin only
Recalculate standings / brackets Super Admin, Event Admin, Scheduler
Edit public content Super Admin, Event Admin, Content Admin

So a Match Officer can score and finish matches but cannot create, delete, reschedule, or reopen a published result; a Scheduler can move matches but cannot overwrite a result that has been published.

Roles say what you can do. Event membership says which events you can do it in.

  • When you create an event, you are automatically made a member of it.
  • To let someone else work on your event (a scheduler, a match officer), they must be added as a member of that event. Until then, the event does not appear in their switcher and none of its data is visible to them — even if their role would otherwise allow the page.
  • Super Admin bypasses membership and can access every event.
  • A membership can be scoped further (for example, to specific sports) so a match officer only sees the part of the event they are responsible for.

If a colleague cannot see an event you expect them to, the fix is almost always to add them as a member of that event, not to change their role.

Example — Sari created the sports-day event, so she is a member automatically. She wants Budi to build the schedule and Rina to run matches at the badminton hall:

  • She adds Budi as a member with the Scheduler role. He can now select the event in his switcher and open the Scheduler and Command Center for it — but not Event Details, and not the other event he has no membership in.
  • She adds Rina as a member with Match Officer, scoped to Badminton. Rina sees only the badminton matches on her Match Officer list, and cannot reschedule or delete anything.
  • A colleague from another department who was never added sees nothing — the event is not in his switcher at all.